Panamax’s Mobile Device Management (MDM) empowers mobile operators to streamline the entire customer device lifecycle. By automating the provisioning of relevant configuration settings and service activations, our MDM ensures a smooth onboarding experience. The solution’s ability to efficiently update devices and push out timely upgrades enhances customer satisfaction. With its user-friendly interface, MDM simplifies support query management, reducing operational costs and further boosting customer satisfaction.
One of the key MDM modules, Equipment Identity Register (EIR) is pivotal for preventing handset theft and managing device authenticity by maintaining white (allowed handsets), grey (allowed but tracked handsets), and black (rejected handsets presumed to be stolen) listed IMEI numbers. This module offers a set of robust functionalities designed to enhance the security and manage mobile networks.
- IMEI Verification: Processes CHECK_IMEI requests from MSC, VLR, SGSN, and MME for accurate IMEI status checks.
- Device List Management: Maintains and updates whitelisted, blacklisted, and greylisted devices, with an intuitive GUI and API access.
- Online Configuration: Allows enabling/disabling of EIR features online.
- Admin Control & APIs: Admins can manage IMEI lists via GUI, with REST APIs for third-party access.
- Clone Detection: Identifies cloned IMEIs used by multiple IMSIs.
- Self-Care APIs: Supports customer and self-care platforms for IMEI status checks.
- Detailed Reporting: Generates comprehensive device and error logs, with device type reports and attached attempt timestamps.
Why Panamax MDM/EIR is a Seamless Choice for Telecom Operators?
- High-quality routes blending identification
- Subscriber Profile & Provisioning
- OTA & Device Configurations
- Customer Care / Self Care Portal
- Administration Module
- Equipment Identity Register Module – EIR module
- Device Database
- Automatic Device Detection
- Campaign Manager
