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Posted by Naishil Jha on / September 18, 2023
Microcredit Today Exploring Recent Developments, Market Forces, and Challenges
Although the idea of microcredit has been around for millennia, it only started to receive widespread media attention in the late 20th century. Providing small loans to people—often women—who were[...]
Posted by Arpit Sharma on / September 13, 2023
8 Ways Conversational Banking Defines the Future of Customer Engagement
In the traditional banking setup, customers have been left to navigate convoluted FAQs, frustrating menu-driven phone systems, and lengthy waits to speak with call center representatives. Here, conversational banking also[...]
Posted by Arpit Sharma on / September 4, 2023
Agents of Change: Agency Banking Driving South Africa’s Economic Empowerment
In the ever-evolving landscape of South Africa’s banking industry, the need for financial inclusion has never been more pressing. Despite strides in digitization, traditional banking services have struggled to bridge[...]
Posted by Nitisha Jain on / August 28, 2023
BPaaS for Telecom Industry: The Next Wave of Transformation
The telecom industry anticipates a transformative change as connectivity, cloud computing, and data-driven insights usher in an age where streamlined processes and seamless customer experiences are paramount. Traditionally characterized by[...]
Posted by Naishil Jha on / August 21, 2023
Exploring Fintech Solution’s Transformational Role in the Digital Era: Savings 2.0
Amidst the relentless march of the digital age, the financial realm finds itself in the midst of a revolution catalyzed by Fintech prowess. As our financial landscape reshapes under the[...]
Posted by Nitisha Jain on / August 14, 2023
7 Pro Omnichannel Banking Strategies: Key to Enhanced Results
The shift toward digital banking channels has undeniably revolutionized customer interactions. The omni-internet banking concept exemplifies this change, integrating responsive design principles and AI-driven personalization across all online banking touchpoints.[...]
Posted by Arpit Sharma on / August 7, 2023
Africa Factor: How this Region Has Amazing Potential in Digital Payment Growth
Nearly 20% of the world’s population lives in Africa. The continent is home to more than 1.4 billion people and out of them only 43% of the African people have[...]
Posted by Nitisha Jain on / July 31, 2023
7 Smart Use Cases: When Core Banking System Meets GIS Technology
Market responsiveness is pivotal for a bank's success in today's customer-centric world. Banks can elevate their market-driven approach by harnessing the power of location data to understand customers' geographical contexts[...]
Posted by Nitisha Jain on / July 24, 2023
How MFIs Drive Economic Empowerment for the Unbanked?
Microfinance is revolutionizing the financial landscape by addressing the bias against the unbanked and underserved entrepreneurs in emerging markets. With approximately 1.7 billion people worldwide considered "unbanked," traditional financial institutions[...]
