Current Openings

Technical/Functional Skills Required

Optimizing components for maximum performance across a vast array of web-capable devices and browsers
We are looking for a great JavaScript developer who is proficient with React.js REACT tools including React.js, Webpack, Enzyme, Redux, and Saga. Have worked with API based projects.

Functional Competencies:

• Good debugging skill
• Good understanding power for new module development, Good command on React Js and state management of react life cycle.
• Should have knowledge of unit test.
• Can understand swagger API structure.
• Should know or willingness to learn Agile development and JIRA reporting

Requirements:

To qualify for the role, you must have:

3+ Years of relevant experience in React.js or Node.js Understanding of Javascript libraries jQuery etc

Basic:

• Good communication & presentation skills.
• Experience throughout the software development life cycle.
• Strong problem solving, debugging and analytical skills.
• Able to handle multiple projects and competing deadlines.
• Ability to interface directly with client.

Education / Certification

• Graduate with 3+ years of Product Technical support experience
• Preferred Background - B.SC. IT, BE, BCA, MR, MSC IT, etc.
• Server administration certification – RHEL
• Knowledge of MySQL/Oracle & Linux is must.
• Understanding of Java/PHP/C would be added advantage.
• Understanding related to Fintech Domain

Technical Expertise

• Experience of Monitoring and troubleshooting tools.
• Working hands on experience on Linux.
• Working hands on experience on Database & its troubleshooting
• Experience in scripting
• Excellent problem-solving skills with a desire to take on responsibility
• Have very good troubleshooting and analytical skills, System performance tuning.
• Participate in root cause analysis if needed.
• Maintain and update network diagrams and Service provider information.
• Preferably experience in network management, monitoring and troubleshooting tools.
• Good document and technical skills.
• Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
• Familiarity with backup and recovery software and methodologies.
• Additional experience in Fintech domain is an added advantage.

General Expertise

• Exhibit a high level of individual initiative / effectively lead a team Continually seeks opportunities to increase customer satisfaction and increase client relationships.
• Build’s a knowledge base of each client’s business, organization, and objectives.
• Manages day to day client interaction, communicate effectively with clients to identify
  needs.
• Create, or participate in the creation of Support / Solution documentation or UAT testing for Customization & deliverables.
• Work with the client and / or all stake holders to ensure changes are understood and approved.
• Ensure solution designed meet’s internal and client expectations with respect to quality, delivery timelines and strategy.
• If needed, create customized reporting for the client or team or stack holders.
• Good communication skills & Self-confidence are must. Preferred fluency in English.
• Ability to take direction from all levels Provide guidance for the team with technical architecture as needed
  Provide technical leadership for team through design and code reviews, ensuring best
  technical practices are applied

General Expertise

• Exhibit a high level of individual initiative / effectively lead a team Continually seeks opportunities to increase customer satisfaction and increase client relationships.
• Build’s a knowledge base of each client’s business, organization, and objectives.
• Manages day to day client interaction, communicate effectively with clients to identify
  needs.
• Create, or participate in the creation of Support / Solution documentation or UAT testing for Customization & deliverables.
• Work with the client and / or all stake holders to ensure changes are understood and approved.
• Ensure solution designed meet’s internal and client expectations with respect to quality, delivery timelines and strategy.
• If needed, create customized reporting for the client or team or stack holders.
• Good communication skills & Self-confidence are must. Preferred fluency in English.
• Ability to take direction from all levels Provide guidance for the team with technical architecture as needed
  Provide technical leadership for team through design and code reviews, ensuring best
  technical practices are applied

• SMSC, SMPP, A2P, P2P messaging.

• Provide 24X7X365 NOC Support for VAS related issues 
• Manage day to day operations of SMS NOC – Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting 
• New clients interconnect and interconnection testing 
• Monitoring of all alarms/alerts from system and System health checklist for various nodes 
• Monitoring – Disk Space, log files, Dumps/logs purging, application up-time 
• Capacity management and reporting in case of possible breach of capacity 
• Answer customer emails/calls and provide timely & high level of service 
• Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events 
• Head to Head testing/configuration with clients 
• Management reporting as per requirement 
• Maintain a good understanding of al l NOC processes and implement them appropriately 

• Bachelor of Engineering in Computer/IT/Telecommunication or Bachelors in Science with certifications like CCNA/CCNA Voice 
• Work experience on VAS domain & good understanding of telecom concepts 
• Team player with strong interpersonal skills

• Excellent analytical, problem-solving and technical troubleshooting skills 
• Strong verbal and written communication skills;  
• Ability to remain composed and professional in stressful, high-pressure situations 

Preferred Area of Expertise:

• ILD, NLD, ASR, ACD, SBC, CDR

• A2P/P2P SMS traffic management and monitoring (Firewall rules creation), 
• Detecting and blocking grey route leakages (off/on-net and international) 
• Creating interconnections between network nodes according to protocols (SMPP, SS7, SIGTRAN, STP, M3UA links). 
• Evaluation of existing Firewall services technologies as well as the recommendation of additions, improvements, and changes in the Firewall and services. 

• Market study and feasibility analysis for new markets in respective allotted regions / countries.
• Building the sales funnel by generating leads via personalized outreach to potential customers.
• Conducting cold calls, emails, and social outreach to target prospects using sales prospecting and automation tools as well as social channels (eg: LinkedIn, Apollo, etc).
• Completing communication sequences in line with the sales process including reach-outs and prompt follow-up communication to nurture leads and prospects.
• Ensuring all leads are well qualified by identifying the correct decision-makers based on the qualification framework (eg: BANT).
• Schedule appointments, meetings, and demos including the introduction of leads to their new point of contact.
• Staying updated with product knowledge and industry trends, market conditions, and competitor activities.

• Master’s degree in business, Marketing, or a related field.
• Prior experience in a sales development or lead generation role is advantageous.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced and dynamic environment.
• Strong organizational and time management skills.
• Familiarity with CRM software (e.g., Salesforce) is a plus.

• Achieve number of qualified meetings, leads and opportunities.
• Generate high quality leads for salespeople.
• Execute effective sales strategies to deliver desired outcomes.

6 Days working 24/7 rotational shifts

1. Booking Travel Arrangements: This involves making flight, hotel, rental car, and other transportation arrangements for employees or clients. This could include domestic or international travel.
2. Itinerary Planning: Creating detailed itineraries for travelers, including flight schedules, hotel reservations, meeting times, and any other relevant information.
3. Coordination: Liaising with various travel agencies, airlines, hotels, and other service providers to ensure smooth travel experiences for clients or employees.
4. Customer Service: Providing assistance to travelers regarding travel-related queries, changes, cancellations, or emergencies. This may involve handling complaints and resolving issues promptly.
5. Expense Management: Managing travel budgets and expenses, including processing reimbursements, tracking spending, and ensuring adherence to company travel policies.
6. Documentation: Ensuring that all travel documents, such as passports, visas, and travel insurance, are in order and assisting travelers with any necessary paperwork.
7. Travel Policy Compliance: Ensuring that all travel arrangements are in line with company policies and guidelines, including budgetary constraints and travel restrictions.
8.Travel Coordination for Events: Organizing travel logistics for events, conferences, or corporate meetings, including arranging transportation, accommodation, and other necessary arrangements.

To implement, monitor and maintain IT infrastructure /services which is deployed at various datacenters for providing application services to internal and external client. Internal clients are Product R&D/Engineering, PMG, Delivery and Techsupport teams. External client are business clients whose services are either hosted from our datacenter or provided at onTo implement, monitor and maintain IT infrastructure /services which is deployed at various datacenters for providing application services to internal and external client. Internal clients are Product R&D/Engineering, PMG, Delivery and Techsupport teams. External client are business clients whose services are either hosted from our datacenter or provided at onsite.

JOB RESPONSIBILITY:

• Work in 24x7 shift
• Continuous eyes on the glass to view all logs and alerts
• Detect Incidents by monitoring the SIEM console, Rules, Reports and Dashboards.
• To Monitor the SIEM console resources to identify any anomalies.
• To report the incident to the concerned team along with the SOC.
• To escalate the incident whenever the SLAs are not met.
• To monitor the health of the SIEM tool.
• Triage events related to EDR tool and M365
• To assist SOC Analyst in incident workflow.
• To assist SOC team in incident detection and resolving.
• To communicate with external teams in proper incident resolution.
• Documentation and MIS reports

• Understanding of Cybersecurity Fundamentals & Security Fundamentals
• Log Analysis
• Threat Intelligence
• Networking/Operating Systems
• Communication Skills

• Problem Solving
• Time Management
• Critical Thinking
• Team Work