Carrier Portal

iMax offers business process optimization with numerous add-on features in the form of web self-care Portal for carriers as well as customers. The Carrier Portal enhances the service accessibility and transparency by optimizing the workforce, and enables easy configuration of carrier profiles, rating and routing products. Apart from managing carrier profile and technical details, the web self-care portal also facilitates credit management that includes online payment transfer, credit transactions and much more for prepaid customers.

Key Features

Account access through web portals
Online sales/support assistance for new customers
Web promotion of products, plans and hot destinations

Online real-time recharge/payment facility
Analytical reporting through CDR summary download
Multiple product configuration support

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Key Benefits

Instant access to call details reports for end users

Effective and profitable management of call traffic

Lessens the threshold for activating new services

Facilitates introduction of a new vertical in existing carrier business

Password protection to minimize the risk of frauds

Self-care architecture ensures less or no interaction with customer support

Panamax, Inc.